Privacy Policy

We use the information we collect for the following purposes:

• Providing, operating, and maintaining the Services
• Processing transactions and sending related information including purchase confirmations and invoices
• Executing outreach campaigns, posting content, and performing automation tasks on your behalf as instructed
• Personalising and improving your experience with the Services
• Sending administrative communications including technical notices, updates, security alerts, and support messages
• Sending marketing communications, where you have consented or where permitted by applicable law, with an easy mechanism to opt out
• Monitoring and analysing usage trends to improve functionality and user experience
• Detecting, investigating, and preventing fraudulent transactions, abuse, and other illegal activities
• Complying with our legal obligations under applicable law
• Enforcing our Terms of Service and other agreements

Where we rely on legitimate interests as the legal basis for processing, those interests are: providing a secure and functional service, preventing fraud, understanding how users interact with the platform, and communicating information relevant to your account.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data on the following legal bases:

• Contract performance: Processing necessary to deliver the Services you have subscribed to
• Legal obligation: Processing necessary to comply with applicable law
• Legitimate interests: Processing for our legitimate business interests where not overridden by your rights
• Consent: Where you have given explicit consent, including for marketing communications and certain cookie uses

You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent or object to processing based on legitimate interests, contact us at privacy@hirejordy.com.

We do not sell your personal information. We do not rent or trade your personal information to third parties for their marketing purposes. We may disclose your information in the following circumstances:

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law:

• Account and subscription data: retained for the duration of your subscription and up to seven (7) years thereafter
• Campaign and outreach data: retained for up to three (3) years following the conclusion of the relevant campaign
• Support and communication records: retained for up to two (2) years
• Usage and log data: retained for up to twelve (12) months

Upon expiry of the applicable retention period, we securely delete or anonymise your personal data. You may request earlier deletion as described in Section 7.

We implement and maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. These measures include:

• Encryption of data in transit using TLS 1.2 or higher
• Encryption of sensitive data at rest
• Access controls limiting data access to authorised personnel on a need-to-know basis
• Regular security assessments and penetration testing
• Incident response procedures for detecting, containing, and reporting security events

Despite these measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security. In the event of a data breach likely to result in a high risk to your rights and freedoms, we will notify you and, where required, the relevant supervisory authority, within the timeframes prescribed by applicable law.

Depending on your location, you may have the following rights with respect to your personal information:

• Right of access: Obtain a copy of your personal data and information about how it is processed
• Right to rectification: Have inaccurate or incomplete personal data corrected
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restriction of processing: Request that we restrict processing of your data in certain circumstances
• Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format
• Right to object: Object to processing based on legitimate interests or direct marketing
• Right to withdraw consent: Where processing is based on consent, withdraw consent at any time
• Right not to be subject to automated decision-making: Not be subject to solely automated decisions that produce significant effects on you

California residents have additional rights under the CCPA including the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt out of sale (we do not sell personal information); and the right to non-discrimination.

To exercise any of these rights, submit a request to privacy@hirejordy.com. We will respond within 30 days. We may require verification of your identity before processing your request.

Jordy operates globally. Your personal information may be transferred to and processed in countries other than your country of residence. If you are located in the EEA, UK, or Switzerland and we transfer your data to a third country, we rely on European Commission adequacy decisions, Standard Contractual Clauses (SCCs), or other lawful transfer mechanisms. You may request a copy of the applicable transfer safeguards by contacting privacy@hirejordy.com.

We use cookies and similar tracking technologies to collect and use information about you and your interactions with the Services. The categories of cookies we use include:

• Strictly necessary cookies: Required for the Services to function and cannot be switched off
• Performance and analytics cookies: Help us understand how users interact with the Services
• Functional cookies: Enable enhanced functionality and personalisation
• Targeting and advertising cookies: Used to deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser settings or, where applicable, through our cookie consent banner. Disabling certain cookies may affect the functionality of the Services.

The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child under 16 has provided us with personal information without parental consent, please contact us at privacy@hirejordy.com and we will take steps to delete such information.

The Services may contain links to third-party websites, platforms, or services that are not owned or controlled by Jordy. This Privacy Policy applies only to the Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the effective date at the top of this policy and, where required by applicable law, by providing additional notice such as an in-app notification or email. Your continued use of the Services following the posting of changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy, wish to exercise your rights, or wish to raise a concern about our data practices, please contact our designated privacy representative:

If you are located in the EEA, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EU data protection authorities is available at edpb.europa.eu.